FAQ'S
Frequently Asked Questions

HOW DO I...

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Manage my class bookings? 

The easiest, most convenient way for you to manage/view your bookings is through the FitbyWix App. If instructed for a code, it is XQT7LI. You can download the FItbyWix app directly from your App Store or you can click on the header pop-up from our mobile website. If you do not wish to download the FitbyWix app, you can manage your bookings by logging in to your account. Login option is present on the header at the top of the page.

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Pre-signing up for class always makes the process smoother and guarantees' you a spot, however, you are more than welcome to sign-up once you arrive. It is highly recommended you manage your bookings through the FitbyWix app rather than the website. To download this app, access our website from a mobile device and click on the header pop-up that directs you to the app (or search FitbyWix in app store). Invite code is: XQT7LI

 

Book with a Youth Package?

Your youth must create their own account on the FitbyWix app or desktop account. From there, they can purchase the Youth Pack. This will ensure that the class passes are synced with their account. If you wish to control their account, log out of your FitbyWix account. Then create a new account for them. You can toggle between the two.

 

Cancel a Monthly Subscription?

From your FitbyWix app account, click on your circular profile icon in the upper most left corner > Select your profile name > My Activities > Subscriptions > Select subscription you wish to cancel > Click the 3 dots in the upper right corner > Cancel Subscription

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NEW TO SUNRISE...​

Where to find us?

Park anywhere downtown in the Subway/First National parking square or on the curb off of the main road. We are located in the alley by First National Bank drive through. Look for the black siding!​​

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What to bring?

-Yoga mat if you have one! Our in house mats are limited and on a first come-first serve basis (they don't smell the freshest)! 

-Water bottle (we have a water fountain but no disposable cups)

-If attending a Spin class, a pair of indoor gym shoes or cycling shoes are required (must be strictly indoor shoes!). Please change into them in the entry way upon entering the studio

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When you arrive..

-Remove outdoor shoes at the door

-Check in on the ipad prior to each class (yes that means you!)

-Fill out a waiver if you haven't done so already online

 

Can't make it to class?

Please cancel your booking before 3 hours to class start time to avoid a fee and/or recieve your credit back (cancellation policy is firm!). If it is a class that begins at or before 6am, cancellation is required by 9:30pm the night prior.