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Policies & Waiver

While we do our best to accommodate individual needs, our top priority is ensuring that every participant enjoys the best possible experience and that each instructor can teach to their fullest potential. With that in mind, we kindly ask that you respect our firm policies.

CLASS ETICACY​

  • Arrive 5-10 minutes early

  • Doors lock 2 minutes after class start time

  • Wear clean, indoor-only gym shoes, grip socks or go barefoot for non-Spin classes

  • Spin classes require indoor gym shoes or cycling shoes to attend

  • Change shoes after entering the studio 

  • Spray, wipe down and put away your equipment after use 

  • Stay for the entire class if your schedule allows OR leave quietly prior to lavender towel hand out in heated classes (please inform instructor of early exit plan prior to class start time)

 BE NICE, HAVE FUN!

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CANCELATION POLICY

  • Cancel your booking prior to 3 hours to class start time to avoid a no-show fee

  • Classes that begin at or before 6am require a cancellation by 9:30pm the night prior 

  • Check in on iPad upon entering the studio to avoid being marked a no-show

  • Unlimited plan holders will be charged $15 + tax for each no-show and $18 + tax for no-showing classes that had a full roster and/or involved Spin

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Space is limited and instructors plan class accordingly based on the number of sign-ups. Thank you for being considerate! 

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